Phil's

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Reviews about Phil's

• Michael Contario
  ★ ☆ ☆ ☆ ☆
  The issue is not with the waitress or the food, but with the overall experience. First off we had a decently sized party containing about 4 families, and stated we needed different checks for the groups. The WAITRESS was VERY PROFESSIONAL and was taking each groups order, keeping them separate. Throughout dinner the waitress made sure everyone was satisfied with their food, and their drinks. She was awesome. Now comes the reason for the one-star:
  
  Midway through the waitress entering the divided bill, her manager came and told her to stop and put it all on one bill. The waitress was forced to add all of the items together and give our party one massive bill. After our party asked about this the manager came over and still stated that she would not split the check.
  
  Now, each family (4 total) had the parents and between 1 to 2 children, with 2 individuals. The waitress when taking our order had 6 different sections for each group so she knew how to divide the bill. However, the MANAGER being INCONSIDERATE and RUDE did not like this happening and told or waitress to go against what was already established when we came in.
  
  The following hour was taken up dividing the bill between our party, thanks to a manager not listening to the partons. This ruined a nice evening thanks to someone's flawed view of how to bill people. With 18 people taking up 18 seats longer then they have to will cost a business money if they're just sitting there, NOT ORDERING. How much money did Phil''s loose because of this?

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